About This Project
The Metrics Portal is a comprehensive purchase order management system designed to streamline communication and documentation for enterprise users. Through extensive user research and iterative design, we created an analytics-driven platform that provides real-time insights while maintaining an intuitive interface. The design system was built from the ground up to ensure consistency across all modules and support future scalability. This project transformed fragmented workflows into a unified, efficient system that empowered teams to make data-driven decisions.
The Challenge
Users struggled with fragmented purchase order workflows across multiple systems, leading to communication breakdowns and documentation errors. The existing interface lacked analytics capabilities and modern design standards, resulting in decreased productivity and user frustration.
The Solution
We conducted user interviews with 15+ stakeholders, mapped current workflows, and designed a unified portal that integrates all PO management functions. The new interface features real-time analytics dashboards, automated documentation, and a comprehensive design system that ensures consistency and scalability.
The Impact
Reduced PO processing time by 30%, improved user satisfaction scores by 65%, and established a scalable design foundation for future product development. The new system now handles over 350+ purchase orders monthly with significantly fewer errors.
Project Details
Design Process
A step-by-step breakdown of our approach and methodology
Research & Discovery
Conducted comprehensive user interviews and workflow analysis to understand pain points and requirements. Synthasized aquired data and knowledge into journey maps and affinity diagrams to guide design decisions and ensure we addressed real user needs.
Design System Creation
Built a comprehensive design system with reusable components, color palettes, and interaction patterns to ensure consistency across the platform. This foundation enabled rapid iteration and maintained visual cohesion.
Interface Design & Iteration
Created high-fidelity mockups and interactive prototypes, conducting multiple rounds of usability testing with target users. Iterated based on feedback to refine the user experience and optimize key workflows.
Implementation & Handoff
Collaborated closely with the development team for seamless handoff, created detailed documentation and specifications, and provided ongoing design support during implementation to ensure design fidelity.
Project Gallery
Visual highlights and key deliverables from the project
Purchase order management dashboard with real-time data
Comprehensive analytics and insights panel powered by AI
Reusable component library and design tokens